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Reading the Room: Group Dynamics for Coaches and Leaders, by David Kantor
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Praise for Reading the Room
"If you believe, as I do, that tackling our toughest problems in organizations and societies will require significant advances in the human domain of how we think and interact, then you will find this book a wonderful resource for a healthier future."—Peter Senge, senior lecturer, leadership and sustainability, MIT Sloan School of Management; and founding chair, Society for Organizational Learning (SoL)
"A must-read for anyone truly interested in gaining access to and managing their own actions/behavior as well as all those we work with, live with, and interact with. It will shift the way you, others, and the world occur for you."—Michael C. Jensen, Jesse Isidor Straus Professor of Business Administration, emeritus, Harvard Business School
"David Kantor is one of the very few master innovators and theorists in organizational leadership. In this combined story and practice guide, Kantor helps leaders see the hidden dynamics of the groups they lead, and the personal and social factors that shape their relationships with those groups." —Art Kleiner, editor in chief, strategy+business
"Kantor addresses the fundamental issue that leaders are surprisingly inept in conversation and in managing groups. Leaders and managers at all levels should be learning these concepts in order to improve their own ability to analyze what is going on and react appropriately."—Edgar H. Schein, professor emeritus, MIT Sloan School of Management; and author, Helping: How to Offer, Give, and Receive Help
"An exceptional book in the true sense of the word. It stands alone in its grasp of what it takes to succeed as a leader. It's not simply about mastering the five forces, milking cash cows, accelerating experience curves, or even spurring disruptive innovation. It's about reading the room. Leaders who gain mastery of what David Kantor has to teach in this book will achieve true success, not just as leaders, but as people." —Diana M. Smith, chief executive partner, New Profit Inc.; and author, The Elephant in the Room: How Relationships Make or Break the Success of Leaders and Organizations
"There are only a few wise masters in the world when it comes to any real understanding of leader-ship, and even fewer who share their secrets. David Kantor is one of them, and in Reading the Room we have brilliantly laid out before us both a unique lens and a highly practical method that will change for good the way you lead, and more, the way you think. Not to be missed!" —William Isaacs, author, Dialogue and the Art of Thinking Together; and senior lecturer, MIT Sloan School of Management
- Sales Rank: #449607 in Books
- Published on: 2012-05-01
- Original language: English
- Number of items: 1
- Dimensions: 9.50" h x 1.40" w x 7.35" l, 1.74 pounds
- Binding: Hardcover
- 448 pages
From the Inside Flap
In Reading the Room, renowned systems psychologist and family therapist David Kantor applies his theory of structural dynamics to help leaders and coaches understand and improve communication within their teams. He helps readers understand how and why they and their teams communicate differently when faced with low-stakes or high-stakes situations, and he provides a framework to help improve leadership behavior in high-stakes situations.
Acknowledging that early personal history and adult relationships have an impact on individual leadership and communication, the author discusses how leaders' awareness of their personal histories can help them become more effective in their leadership teams.
Armed with the information outlined in this groundbreaking book, coaches and leaders will be able to: intervene effectively to produce positive change in both the group's dynamics and its outcomes, help people in the room alter their behavior to better reach their aspirations, identify the recurring sequences of behavior taking place in a group, understand why differing individual preferences for boundaries and rules affect their conversation, and much more.
Written to help readers understand the reasons why leaders and teams get along—or don't—when they communicate in a group, this book will serve as the leader's "go-to" resource for insight and perspective in leading their team.
About the Author
David Kantor, Ph.D., is a systems psychologist, organizational consultant, and clinical researcher. Kantor was formerly the head of Monitor Kantor Enterprises (MKE), a business unit of Monitor Group. Kantor has been a professor at Harvard University, Harvard University Medical School, and Tufts University Medical School. He also founded and served as director of the Kantor Family Institute, a postgraduate training center in Boston, and The Kantor Institute, a training center for consultants, coaches, and leaders.
Most helpful customer reviews
12 of 13 people found the following review helpful.
A Primer for Executive Coaches
By Marie
Being familiar with the excellent work of Dr. Kantor, I was eager to read Reading the Room. Unfortunately, I was disappointed. I found the scenarios that are woven throughout the book to be unrealistic and contrived. The majority of the book reads like a college text, requiring a considerable commitment of time and effort to read and understand. I do not doubt that this work has great value for the executive coach (which I am not). But I cannot picture the time-strapped business leader (which I was for over twenty years until my retirement) making the investment necessary to find the value.
3 of 3 people found the following review helpful.
Here's a brilliant examination of one of the most important but seldom fully appreciated leadership skills
By Robert Morris
An interview of David Kantor by Rutger von Post appeared an issue of strategy+business magazine during which Kantor explains how leaders can tap into "structural dynamics" to create better-performing teams. The interview prompted me to obtain a copy of Reading the Room. I have just read it and then re-read highlighted passages. In my opinion, over time, this book will become a business "classic" because it provides about as much information, insights, and counsel that any executive could possibly need to understand how and why system theory (i.e. the study of phenomena as systems of interrelated parts) has its own notion of structure. Kantor delves into this structure of face-to-face communication, defines its parts, and examines how these interdependent parts interact.
As Kantor explains, "The title of this book refers to a priceless leadership skill: the ability to [begin italics] read the room [end italics] to understand what's going on as people communicate in small groups, including how the leader himself or herself is participating, when the conversation is moving forward, when it may be just about to leave the rails, and possibly even how to guide it back on course."
With regard to structural, it "connotes the idea that there is an underlying, largely unconscious structure to all human verbal exchange: when people converse, they construct and follow implicit understandings and patterns in which their conversation takes place."
As for dynamics, it "connotes the idea that ongoing patterns, functional and dysfunctional, are inherent in all continuing talk, and that dysfunctional ones result from clashes between people and the structures they bring into conversation."
These are among the business subjects that Kantor discusses that are of greatest interest and value to me:
o The Four-Player Model on Level I (move, follow. oppose, and bystand)
o Domains of Communication on Level II (affect, power, and meaning)
o The Behavioral Profile: A Synthesis of Levels I-III
Note: I presume to add EDNA, the four levels of discourse (exposition, description, narration, and argumentation)
o The Open Operating System
o Stories on Level IV
o Aspects of Narrative Purpose
o From High-Stakes Behavior to Systems in Crisis
o Postures of Moral Justice: Prosecutor, Adjudicator, Advocate
o Heroic Modes of Leader in Crisis: Fixer, Survivor, Protector
o Moral Challenges and Means of Protection
o Discovering Your Personal Model: Ten Junctures for Maximum Learning
o Model Building and the Model of Models
o The Model for Living
o Raising the Bar: Twenty Leader Capacities
o Where Structural Dynamics Goes from Here
I commend Kantor on his exceptionally clever use of boxed mini-commentaries -- "From Insight to Action" -- throughout the narrative that anchor the reader's focus on especially key points, in context, within a thematic frame-of-reference. The material is provided from the perspective of an executive but will also be of substantial value to those who receive the coaching. In fact, taking a wider view of the term "coach," one of a leader's most important responsibilities is to help others develop their leadership schools. This can be accomplished only with direct, frequent, and enlightened supervision. Therefore, I highly recommend this book to those who coach (supervise) and those with whom they work.
3 of 3 people found the following review helpful.
Required reading for anyone that
By Michael Moorhouse
I started reading this book at the recommendation of a friend, it is well worth the effort it takes to read the entire book.It provides a keen insight to the way we operate in group relationships, whether those are business, family or friends. I found myself reliving past interactions and finding additional insight on what drive individuals and eventually the outcomes.
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